Terms of Service

1. Refund and checkout links

Refund Policy: full refund within 14 days

Go to Paddle checkout

On the checkout page, choose an edition, enter your order details, and select card payment through Paddle to open its secure payment form. Opening the page does not charge you.

2. Product and license

Taiba Software provides Word Islamic Encyclopedia, tools for reading, research and writing within Microsoft Word. Use your license according to the edition and device allowance shown when purchasing. Do not redistribute or share it in breach of the license.

3. Prices and payment

Review the edition, price, currency and taxes displayed before confirming payment. Paddle is the merchant of record for purchases made through Paddle. Local payment methods may also be available in Egypt as displayed at checkout.

4. Unconditional refund guarantee

You are entitled to a full refund of the amount paid within 14 calendar days of each payment, with no conditions or exceptions and no reason required, even after downloading, activating or using the software. No technical fault or troubleshooting is required, and no processing fees are deducted. See our Refund Policy for contact options. This guarantee takes precedence over conflicting wording and does not limit your statutory rights.

5. Support and updates

The full edition includes one year of free support and updates according to the edition details. You can manage licenses and support requests from your account. Support terms do not restrict your refund right during the stated period.

6. Use and scholarly review

Use the software lawfully and respect the rights of sources and authors. Search, linking and assistance tools help you prepare material; reviewing the text, source and context before publication remains the user’s responsibility. Experimental services may be incomplete.

7. Contact

For questions and refund requests: [email protected]. See our Privacy Policy or Arabic Terms of Service.

8. Digital delivery and system requirements

This is a digital software product, with no physical shipping. It runs on Windows 10 or later with Microsoft Word 2010 or later, or Microsoft 365 desktop Word. It is not a mobile or browser-based Word add-in. License and download details are made available after payment confirmation; local transfers may require review of the transfer receipt. Contact support if activation details do not arrive.

9. Your account and information

Provide accurate information and protect your login and license details. Use the software lawfully and respect source rights. Your refund rights remain as stated here. Read our Privacy Policy for information about data processing.